Onboarding
Volunteer Training
Volunteers our not only answering the call on our support line, they're answering the call to give to a greater cause, one that immeasurably impacts our community
Bobbie Green Dameron
Founder, Call the Moms & Dads
Having Healthy Conversations - Unlock Conversational Potential
Training should take between 15-20 minutes. It includes a video, training scripts, and a brief quiz. Click the arrow to continue.
Suicidal Ideation - Text/Chat
Click each step to read the script.
"I hear that you really struggling right now, and I want to make sure you get the help you need."
"I'm happy to stay on the phone with you while you send the text or start the chat. I'm here for you as you do that."
Pause while the person contacts 988.
"Take your time. Let me know when you've sent the text or if you're connected to someone on the chat."
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed posuere consectetur est at lobortis. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Vestibulum id ligula porta felis euismod semper. Vestibulum id ligula porta felis euismod semper.Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Etiam porta sem malesuada magna mollis euismod. Maecenas sed diam eget risus varius blandit sit amet non magna. Curabitur blandit tempus porttitor. Donec sed odio dui.
"There is a service called 988 that is specifically for situations like this. You can reach out to them by texting or using their chat feature. They are trained to support people in crisis like you're experiencing."
"Have you sent the message or connected to someone yet?"
If yes: "That's great, you're in good hands now. I'm going to let you go so you can have a full conversation with someone who can help you through this. You're not alone. 988 will be there to guide you through this."
If no: "Unfortunately, I can't continue our call as we are not a crisis center. If you are not contacting 988, I must end our call now."
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed posuere consectetur est at lobortis. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Vestibulum id ligula porta felis euismod semper. Vestibulum id ligula porta felis euismod semper.Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Etiam porta sem malesuada magna mollis euismod. Maecenas sed diam eget risus varius blandit sit amet non magna. Curabitur blandit tempus porttitor. Donec sed odio dui.
"Take care of yourself, and remember, there's support available whenever you need it. You've done the right thing by reaching out."
"I'm proud of you for taking this step. There are people who are trained for crisis, and 988 is there to help. I'm wishing you the best."
Suicidal Ideation - Call
"I hear that you really struggling right now, and I want to make sure you get the help you need."
"I'm happy to stay on the phone with you while you send the text or start the chat. I'm here for you as you do that."
Pause while the person contacts 988.
"Take your time. Let me know when you've sent the text or if you're connected to someone on the chat."
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed posuere consectetur est at lobortis. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Vestibulum id ligula porta felis euismod semper. Vestibulum id ligula porta felis euismod semper.Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Etiam porta sem malesuada magna mollis euismod. Maecenas sed diam eget risus varius blandit sit amet non magna. Curabitur blandit tempus porttitor. Donec sed odio dui.
"There is a service called 988 that is specifically for situations like this. You can reach out to them by texting or using their chat feature. They are trained to support people in crisis like you're experiencing."
"Have you sent the message or connected to someone yet?"
If yes: "That's great, you're in good hands now. I'm going to let you go so you can have a full conversation with someone who can help you through this. You're not alone. 988 will be there to guide you through this."
If no: "Unfortunately, I can't continue our call as we are not a crisis center. If you are not contacting 988, I must end our call now."
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed posuere consectetur est at lobortis. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Vestibulum id ligula porta felis euismod semper. Vestibulum id ligula porta felis euismod semper.Donec id elit non mi porta gravida at eget metus. Etiam porta sem malesuada magna mollis euismod. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Etiam porta sem malesuada magna mollis euismod. Maecenas sed diam eget risus varius blandit sit amet non magna. Curabitur blandit tempus porttitor. Donec sed odio dui.
"Take care of yourself, and remember, there's support available whenever you need it. You've done the right thing by reaching out."
"I'm proud of you for taking this step. There are people who are trained for crisis, and 988 is there to help. I'm wishing you the best."
By volunteering you are providing a fundamental human need, communication, to a quickly-growing & often-overlooked need
It doesn't take much to empower others & provide hope for those in need. Here is what we look for in our Moms & Dads.
While most anyone that meets our few Volunteer requirements, our vetting process helps protect those we serve & foster a safe, supportive community
Check out our volunteer important links, resources, & learn more about onboarding.
